Dear DPC Pet Families,
As we navigate through a new and challenging time, the doctors and staff of Doctors Pet Clinic are working to help with your pet’s veterinary needs while keeping with best practices and procedures to help ensure the safety and health of our pet owners.
Along with our very high standards of hygiene and sanitation currently practiced at our facility, we are offering additional measures of safety and convenience to help meet the needs of our patients and clients:
1. If you are a senior or have any illness which may place you in a higher risk category for Covid-19, we have a separate entrance and treatment room set up to minimize contact with other clients waiting in our lobby. Please let us know shortly before your appointment if you prefer using this service.
2. If you prefer to wait in your vehicle, instead of the front lobby, until an exam room is ready please let us know in advance. We are happy to honor this request.
3. If you are ill we ask that you stay home and allow us to call you and do our best to help your pet over the phone with the help of video assistance, if needed, to help us see your pet. If your pet has a diagnosable condition via a phone consultation and needs medication, we can mail medication to you or email a written prescription. Phone consultations are only provided for patients who have been examined by one of our doctors within one year and may be subject to a consultation fee based on the length of time the call takes. Please allow up to 24 hours for a response to your phone consultation request.
We will keep you updated with any other changes we may need to make in the upcoming days.
We appreciate your assistance in helping us help you and your pet. Despite these difficult circumstances, we will continue our efforts to provide the very best in veterinary care for your pet.
Best regards,
The Doctors and Staff of Doctors Pet Clinic
